XCOA-932 - Leadership Communication: Conversation Strategies for Getting Results

Course Description

Communication is the foundation for our lives, and is especially critical within organizations where clear communication ensures that people understand where they are going and what is expected of them. Listening is the foundation for understanding others and learning how to motivate and inspire. Speaking is the foundation for moving people to action, clarifying expectations, and addressing breakdowns and challenges. Your ability to listen and speak with clarity and focus greatly impact your results as a leader.

In this interactive program you will experience the power of active listening, understand how your thoughts and emotions affect your communication, and practice the formula for conversations that clarify expectations and motivate action.

Designed For

Mid-level and senior managers in leadership positions or preparing for a leadership position.

Notes

Faculty: Sue McLeod

Sue McLeod, PCC, CPCC – brings 13 years of experience in coaching and leadership development and over 20 years of experience in high-tech consulting to her work with leaders and organizations. She works with senior managers to adapt to changing business environments, understand their strengths and development needs, focus on top priorities, develop their leadership and communication skills, and manage their career transitions.

Sue is on the faculty of Georgetown University’s Institute for Transformational Leadership, teaching programs in leadership coaching, mentor coaching, and coaching with values. Her work experience includes managing technical teams, leading organizational change initiatives, design and delivery of leadership development and talent management programs.

She holds the Professional Certified Coach credential from the International Coach Federation (ICF), and is certified in a number of leadership assessments, including Hogan Leadership Assessments, Hay Group's Emotional Competency Inventory, Leadership Styles and Organizational Climate, the Herrmann Brain Dominance Instrument (HBDI), and the Core Values Discovery process developed by MindTech, Inc.

Furloughed Employees Professional Development Program

This course is part of the Furloughed Employees Professional Development Program at Georgetown University. Please visit our website for more information.