Course Description

The emphasis of the course will be on the skills and knowledge needed to successfully manage an organization. This course is especially useful for those newly promoted to supervisory and managerial positions within the private, public, or federal sector. Prior to the first class, participants will receive a syllabus listing the required textbooks and delineating the required readings and case studies.

The course will cover the following topics:

  • Concepts of strategic and tactical organizational planning
  • Organizational design and structure to achieve company objectives
  • Goal setting and leadership skills
  • Employee motivational approaches
  • Conflict management
  • Interpersonal communication
  • Staffing and supervising processes
  • Performance appraisal; group and team management
  • Management development and employee training
  • Positive employer employee relations
  • Management in a global environment
  • Employee due process mechanisms in the nonunion firm
  • Nonunion complaint and grievance procedures; management ethics
  • Concepts of controlling and control systems.

Course Objectives

Upon completion of this course, successful students will be able to:

  • Describe skills needed to successfully manage an organization.
  • Apply concepts of strategic and tactical organizational planning.
  • Implement employee motivational approaches and conflict management skills.
  • Describe common performance appraisal processes.
  • Understand group and team management, management development, and employee training.
  • Describe principles of management in a global environment.
  • Describe concepts of controlling and control systems.


This course is an open enrollment course. No application is required and registration is available by clicking "Add to Cart." Current students must register with their Georgetown NetID and password. New students will be prompted to create an account prior to registration.

Applies Towards the Following Certificates


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6:30PM to 9:30PM
Mar 05, 2021 to Mar 12, 2021
9:00AM to 5:00PM
Mar 06, 2021 to Mar 13, 2021
Schedule and Location
Contact Hours
Course Tuition
Tuition non-credit $1,055.00
Section Notes

Welcome to the Flex Learning Experience - Real-time learning using live Zoom video conferencing— mirroring a more traditional classroom with regular interaction, - engaging activities, and the dynamic exploration of topics and concepts.

  • Dynamic exploration of topics, ideas and concepts with the instructor and students in the class
  • Interact regularly and frequently with your instructors and other students
  • Comparable level of accountability and engagement as classroom attendance
  • Lectures, discussions, and presentations occur at a specific hour
  • Face-to-face discussion, individual guidance, speed and immediacy to synchronous online learning
  • Immediate feedback - encouraging quick feedback on ideas, and support consensus and decision making
  • Pacing - encouraging students to keep up-to-date and provide a discipline to learning
  • Spontaneity - making it easy to add new ideas to the conversation, brainstorming or decision making
  • Familiarity - simulating a more traditional face-to-face environment
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