Course Description

The emphasis of the course will be on the skills and knowledge needed to successfully manage an organization. This course is especially useful for those newly promoted to supervisory and managerial positions within the private, public, or federal sector. Prior to the first class, participants will receive a syllabus listing the required textbooks and delineating the required readings and case studies.

The course will cover the following topics:

  • Concepts of strategic and tactical organizational planning
  • Organizational design and structure to achieve company objectives
  • Goal setting and leadership skills
  • Employee motivational approaches
  • Conflict management
  • Interpersonal communication
  • Staffing and supervising processes
  • Performance appraisal; group and team management
  • Management development and employee training
  • Positive employer employee relations
  • Management in a global environment
  • Employee due process mechanisms in the nonunion firm
  • Nonunion complaint and grievance procedures; management ethics
  • Concepts of controlling and control systems.

Course Objectives

Upon completion of this course, successful students will be able to:

  • Describe skills needed to successfully manage an organization.
  • Apply concepts of strategic and tactical organizational planning.
  • Implement employee motivational approaches and conflict management skills.
  • Describe common performance appraisal processes.
  • Understand group and team management, management development, and employee training.
  • Describe principles of management in a global environment.
  • Describe concepts of controlling and control systems.


This course is an open enrollment course. No application is required and registration is available by clicking "Add to Cart." Current students must register with their Georgetown NetID and password. New students will be prompted to create an account prior to registration.

Applies Towards the Following Certificates

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Live Online
6:30PM to 9:30PM
Oct 28, 2022 to Nov 04, 2022
Live Online
9:00AM to 5:00PM
Oct 29, 2022 to Nov 05, 2022
Schedule and Location
Contact Hours
Course Tuition
Tuition non-credit $1,055.00
Section Notes


Welcome to Live Online!

Using the Live Online platform, Georgetown faculty deliver real-time online exceptional educational experiences based on a human-centered approach that integrates the needs of professional learners and the possibilities of technology.

Live online classes are small to support highly interactive engaged learning and collaboration, deliver the same learning objectives as classroom courses, and count towards the completion of a Georgetown certificate.

You will experience:

  • live lectures, discussions, activities, and the dynamic exploration of topics and concepts
  • the immediacy of live connections with the instructor and your peers to challenge and encourage innovative thinking and the meaningful exploration of ideas
  • scheduled lectures, discussions, and presentations with a comparable level of interaction as classroom attendance
  • networking and the creation of social connections with other professional learners in a global classroom



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