XCUS-113 - Leading with Emotional Intelligence

Course Description

In this workshop, participants will learn about the concept of emotional intelligence (EQ) and how successful leaders apply EQ in the workplace to achieve their fullest potential. Through an interactive lecture and team exercises, participants discover strategies to improve their EQ skills, including self-awareness, self-management, social awareness, and relationship management.

Course Objectives

Upon successful completion of the workshop, participants should be able to:

1. Define Emotional Intelligence
2. Summarize the impact and importance of EQ skills in the workplace
3. Express characteristics and qualities of effective EQ skills
4. Identify triggers that affect emotions and interactions in the workplace
5. Develop strategies to increase EQ