Course Description

The work of Diversity, Equity, and Inclusion (DEI) is more than a mindset or focus on people - it is core to how a business operates.  However, nearly all corporate DEI positions reside within Human Resources, executing activities and delivering goals geared towards attracting, growing, and retaining diverse talent.  To drive systemic change as well as disrupt and reinvent systems to eliminate  oppression and bias, organizations need to embed the mental models and best practices of DEI into their business operations. 

The result is increased revenue through diversification of products and services, creating equity in policies and processes, and expanding into markets that include customers across human differences e.g. assistive technologies for persons with disabilities or beauty products made for a range of skin tones and hair textures. 

This course is designed to provide foundational business and DEI knowledge to participants who will then use this knowledge to co-create strategies for integrating DEI into the core business operations of an organization. 

This program is ideal for OD, DEI, and HR Practitioners, Business Operators and Owners.

Course Objectives

Upon completion of this program, participants will be able to:

  • Identify the systems at play, ways of working, and business levers that drive an organization’s productivity and profit; clearly identify what makes the business sustainable and its competitive advantage;
  • Define common business and Diversity, Equity & Inclusion (DEI) terminology and describe the relationship between them;
  • Create DEI specific Key Performance Indicators (KPI) that align to an organization’s business operations, goals, and results; 
  • Influence change and coach leaders to create clarity and provide strategic direction on where and how DEI can be embedded in a business process; and
  • Develop processes to ensure DEI efforts are inclusive of end-to-end business operations.


Graduates from the School of Continuing Studies at Georgetown University are eligible for a 10% alumni discount on select ITL courses, workshops, and seminars (certificate programs excluded). Send an email to ITLprograms@georgetown.edu to learn about your eligibility.

Early Registration
Participants who register at least 21 days prior to the course start date will receive a 10% tuition discount. Please note that only one tuition discount can be applied at time of registration.

Course Registration
This course is an open enrollment course. No application is required and registration is available by clicking "Add to Cart." Current students must register with their Georgetown NetID and password. New students will be prompted to create an account prior to registration.

Please review the refund policies in our Student Handbook before completing your registration.



Matthew Dawson:  Matthew is an experienced facilitator and OD practitioner who has over 15 years of experience in senior leadership within start-ups and large multinational corporations. He currently works as a talent development executive and holds a faculty position in Georgetown’s Institute for Transformational Leadership Diversity, Equity, and Inclusion executive certificate program. He holds a Master of Education from Seattle University.

Alice Thompson: Alice is an experienced business leader and DEI practitioner. Having spent the first part of her career in Finance, Marketing, and Strategy Consulting before pivoting to DEI, Alice has worked across geographies, industries, and in companies of all sizes. She is currently a DEI /CSR (Corporate Social Responsibility) leader and has an executive coaching business. She has been on the board of 3 non-profits, including one she co-founded, Together & Free, for which she was awarded FWD.us Keeping Families Together award in 2019.

Personally, Alice is an international adoptee from Korea, adopted into a White American family with two siblings who were not adopted. This experience has influenced her desire to work in the DEI space given her unique experiences with a multi-racial and multi-cultural family. In the last decade, she has lived in 3 countries and 6 US states in her efforts to continually expand her understanding of different people and culture. In her spare time, she likes to learn languages, travel, hike, and kayak/paddleboard.

Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
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